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Position: Beauty Therapist
Neal's Yard Remedies - Bangsar Village Mall
Jurlique - The Gardens Mall

Jobs scope: 
  • Perform holistic facial treatments for customers

  • Perform holistic treatments with high standards of customer service

  • Perform skin analysis for customers

  • Develop Neal’s Yard Remedies business by building client relations and consistent follow-up

  • Recommend products, packages, and treatments in accordance with client requirement


Requirements:
  • Esthetician Diploma holders of ITEC, CIBTAC, CIDESCO, or equivalent will be an added advantage.

  • Minimum 3 years experience as a therapist/ beautician is a plus

  • Well-groomed with a pleasant personality

  • Good communication and service attitude

  • Able to speak English, Bahasa, and Mandarin

Position:  Beauty Consultant
Neal's Yard Remedies - Bangsar Village Mall
Jurlique - The Gardens Mall
Jobs scope: 
  • Demonstrate and promote skincare products to achieve sales targets.

  • Ensure smooth operations for all daily tasks for the store

  • Build a regular base of customers on which follow-up is fundamental.

  • Maintenance of counter, merchandise & display and ensure alignment with brand image.

  • Demonstrate excellent customer service

  • Support and responsible for the stock holding and shrinkages in stores

  • Monitoring of stock holding level and ensuring physical stock corresponds to computerized records

  • Conduct Weekly, and monthly stock counts for stores.

  • Perform housekeeping duties.


Requirements:
  • Three (3) years of experience in Beauty /Skincare

  • Able to work independently

  • Team Leadership skill

  • Able to handle complicated issues between staff and customers

  • Energetic

  • Competitive and honest

  • Must be computer literate, especially in Microsoft word and Excel.

  • Able to commit to retail shift hours, including weekends and public holidays

Position:  Store Manager/Supervisor
Jurlique - IPC Shopping Centre
Jobs scope: 

A. Leadership

  • Maintaining a positive attitude in the shop at all times.

  • Ensuring that the shop is operating at its full potential. Overseeing store's operations daily.

  • Answering questions and concerns from Junior and New Staff.

  • Handling customer complaints and concerns. Direct liaison with the Customer service team in the event of product exchanges.

  • Ensuring that client lead details are properly keyed into the respective database.

  • Ensuring VIP data is properly keyed in and maintained.

  • Closely monitoring the use of testers in the outlet to ensure loss of stock is minimized while maximizing sales.

  • Ensuring that the company’s rules are strictly adhered to in the outlet. Enforcement by penalizing those who break the company’s rules.
     

B. Organization & Roles

  • Maintaining a clean and tidy shop environment.

  • Ensuring that beauty devices and tools are always sanitized and properly charged.

  • Ensuring the morning and evening stock count is accurate.

  • Ensuring credit card terminals are always settled and POS system is reconciled.

  • Hosting morning meetings to create a daily sales strategy with other staff to maximize the day.

  • Creating weekly or monthly ad-hoc incentives for the team members to push them to achieve their cutoff targets.

  • Ensuring facial services are done to the high-quality standard of the company and that no complaints due to poor service occur.
     

C. Sales

  • Assisting New and Junior Beauty Advisor's with their sales.

  • Training new staff to be effective in closing deals and up selling.

  • Generating continual sales daily.

  • Achieving the monthly and cutoff personal target as assigned.

  • Selling facial and body packages to new and existing clients

  • Promoting new facial and body services to all clients to get them into the shop and generate daily sales.

  • Promoting online sales to clients unable to come to the shops or are outside of KL.


Requirements:
  • Three (3) years of experience in Beauty /Skincare

  • Able to work independently

  • Team Leadership skill

  • Able to handle complicated issues between staff and customers

  • Energetic

  • Competitive and honest

  • Must be computer literate, especially in Microsoft Word and Excel.

  • Able to commit to retail shift hours, including weekends and public holidays

Interested candidates may submit their latest cv to career@aapotheke.com, only shortlisted candidate will be contacted.

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